Frequently Asked Questions:

Q. How much is your services?

Our non-rush turnarounds range from $60-100. Not including Consulate or Agency fee. For example, a passport renewal for non-rush is $270 (170 for the Government + 100 for us) No taxes. For direct quotes, please call us (415) 693-0330. Credit Cards carry a 3.3% bank fee.

Q. How long does it take to get our visa/passport?

We offer varying levels of processing times indicated on our order form.

Q. Can you pick up from our house or office?

Yes, we can arrange a courier.

Q. Where’s our invoice/receipt?

Your invoice should always be included in your return package. In some cases emailed. To request a copy, please email accounting@visanetwork.com.

Q. Will our docs be submitted the same day you receive them?

Yes, any documents arriving by early 9am when we open get submitted the same-day. That said, if a visa must be put in the same-day then there are protocols that must take place prior to shipping. Call one of our customer service agents for special instructions (415) 693-0330.

Q. Can our family or friend use your services?

Yes.

Q. What if we need to expedite or rush the process last minute?

Just let us know and we’ll check what’s possible.